Insignis and Insignis is a trading name of Insignis Asset Management Limited, incorporated in England and Wales (Company House number 09477376). Our company’s registered address is St John’s Innovation Centre, Cowley Road, Cambridge, England, CB4 0WS.
Insignis Asset Management Limited is authorised by the Financial Conduct Authority under the Payment Service Regulations 2017 (firm reference number (FRN): 813442) for the provision of payment services.
While Insignis Asset Management Limited does not fall within the Financial Services Compensation Scheme (FSCS), all of the banks and building societies on our panel are covered under the FSCS except for a Guernsey-based building society, which is covered under the Guernsey Banking Deposit Compensation Scheme which provides protection of up to £50,000 per qualifying depositor. The FSCS £85,000 limit (£170,000 for joint accounts) applies to all funds held with deposit taking institutions operating under the same same banking licence whether placed via our platform or directly. The application of FSCS protection is subject to eligibility and it is the responsibility of each client to confirm the their own FSCS coverage. Please visit the Financial Services Compensation Scheme’s website
At Insignis, we aim to always provide a high standard of service and good outcomes for all our clients. However, we understand that there may be occasions where you feel that our standard of service has not met your expectations. If you wish to raise a complaint, you can find details of our Complaints procedure here: https://www.insigniscash.com/complaints/.
If you are not satisfied with the outcome of your complaint, you may be entitled to refer it to the Financial Ombudsman Service (FOS). You can find further information about the FOS on their website: https://www.financial-ombudsman.org.uk/.
We are registered as a data controller with the Information Commissioner’s Office (ICO) under the Data Protection Act 1998, registration number (ZA158030). You can view the ICO reguster on their website and you can find our Privacy Policy here: https://www.insigniscash.com/privacy-policy/.